Accessibility Statement
Committed to digital accessibility for all
MYWMART is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content accessible to people with disabilities.
Accessibility Features
Visual Accessibility
- High contrast mode support
- Resizable text up to 200%
- Alternative text for images
- Clear focus indicators
- Responsive design for all devices
Auditory Accessibility
- Captions for video content
- Transcripts for audio content
- Visual alternatives to audio alerts
- No auto-playing audio
Motor Accessibility
- Full keyboard navigation
- Large clickable areas
- No time-limited interactions
- Skip to main content links
- Voice control compatible
Cognitive Accessibility
- Clear, simple language
- Consistent navigation
- Predictable page layouts
- Error prevention and recovery
- Reading level appropriate content
Assistive Technologies
Our website is designed to work with popular assistive technologies:
Screen Readers
NVDA, JAWS, VoiceOver
Screen Magnifiers
ZoomText, Magnifier
Voice Recognition
Dragon, Voice Control
Switch Devices
Various switch controls
Known Limitations
Despite our best efforts, some content may not be fully accessible:
- Some third-party content may not be fully accessible
- Older PDF documents may not be screen reader friendly
- Some user-generated content (reviews) may lack alt text
We are working to address these limitations and improve accessibility across all content.
Feedback and Support
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers:
- Email us at accessibility@mywmart.com
- Call us at 1-800-MYWMART
- Use our live chat feature
We typically respond to accessibility feedback within 2 business days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may escalate your complaint to the relevant regulatory authority in your jurisdiction.
Assessment Methods
We assess the accessibility of our website through:
- Automated accessibility testing tools
- Manual testing by accessibility experts
- Testing with assistive technologies
- User testing with people with disabilities
- Regular audits and reviews